Frequently Asked Questions
Everything you need to know about your next vintage-inspired timepiece.
Where do you ship to and what are the costs?
We offer worldwide shipping. Delivery is free for most countries, though some remote regions may incur a specialized courier fee calculated at checkout.
What is the return policy for Dan Henry watches?
We offer a 14-day return window from the date of delivery. The watch must be in its original, unworn condition with all protective plastics and packaging intact.
Do the watches come with a warranty?
Yes, every Dan Henry timepiece includes a one-year limited warranty that covers manufacturing defects and movement issues under normal use.
Are your watches water resistant?
Most of our models feature water resistance ranging from 50m to 200m. Please check the specific product page for your model's rating before exposing it to water.
How do I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.