Returns & Exchanges
At Dan Henry Watches, we want you to be completely satisfied with your vintage-inspired timepiece. If you are not happy with your purchase, you may return your unworn watch in its original packaging within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to begin the return or exchange process.
- 2.Prepare the Package
Place the watch back in its original presentation box with all manuals and tags attached, ensuring it is securely packed to prevent damage during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our team inspects the watch to confirm its original condition, we will process your refund or ship your exchange within 5-7 business days.